Support for Tenants
Our team of friendly Scheme Managers are there to monitor the wellbeing of residents, as well as ensuring a good community spirit is maintained through arranging social functions and encouraging tenants to take part.
At Westwood House, Eleanor Road and Rotary Court, the Scheme Managers are resident, and make regular contact with tenants unless otherwise requested, with more frequent visits to any frail tenants as required.
At Lanchester Court, Fiddy’s Yard, Old School Court and St Barnabas Court, the Scheme Managers are visiting, and so the level of support is lower than those schemes where there is a resident Scheme Manager.
Each flat is connected to the call system by means of pull cords in each of the main rooms. Pendants are available for those wishing for a higher degree of reassurance. The call system is monitored 24/7, and a mobile response is provided when necessary.
Our homes are aimed at people who are able to live independently; Norwich Housing Society is unable to offer personal care.