You can report a repair either by telephoning 01603 625078 during office hours or by using the online form on this page.
If you are reporting a repair, it will help us to address the situation quickly if you can give us as much information as possible about what has gone wrong. You may find it useful to refer to our Repairs Checklist, which you can download here.
Norwich Housing Society operates an Emergency out of hours service which is provided by Centra and can be activated For Emergency Repairs Only by pulling any one of the orange pull cords in your property, or by phoning 0300 333 6511. For details of what constitutes an Emergency Repair, and what to do in the event you need one, please download our Emergency Repairs document here.